Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

machine expresso

EXP820

machine expresso

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Set of filters - 1 cup and 2 cups

Set of filters - 1 cup and 2 cups

8,00 €

image foam nozzle

foam nozzle

6,00 €

image Percolator

Percolator

8,00 €

image Water tank

Water tank

20,00 €

Didn't find it? Don't panic!

image Set of filters - 1 cup and 2 cups

Set of filters - 1 cup and 2 cups

8,00 €

image foam nozzle

foam nozzle

6,00 €

image Percolator

Percolator

8,00 €

image Water tank

Water tank

20,00 €

Didn't find it? Don't panic!

troubleshooting

  • Espresso machine doesn't run well.

    The coffee beans may be too thick or they are not pressed, we recommend that you change the coffee powder or press it.

    Did the answer solve your problem?

    No
  • Espresso machine does not produce steam.

    Fill the water tank, turn on the machine and press the coffee button.
    The machine must be preheated before coffee can be made. This means it indicates that the coffee will become normal with the flashing light.

    Did the answer solve your problem?

    No

use

  • The coffee machine does not go up to a bar.

    Our espresso machine can reach up to 15 bars. Depending on the quality of the coffee, the size of the beans and the quantity used in the percolator the power changes.
    The power in bar is therefore likely to vary according to these parameters. To enjoy a good coffee, the pressure should be between 5 and 12 bars.

    Did the answer solve your problem?

    No
  • Milk does not froth well

    For a perfect consistency we recommend using whole milk. The result will be even more delicious!

    Did the answer solve your problem?

    No

We hope you have found the online help useful. Please feel free to send us your comments on this service.

Have you solved your problem? *

Did you find this service easy to use? *

Was the information given easy to understand? *

In your opinion, could we improve this service? *

We value your ideas on how to improve this service, and we will be sure to consider them.

The information collected is governed by the provisions of the law "Informatique et Libertés" of January 6, 1978 modified by the law of August 6, 2004. You have the right to access, rectify and modify data concerning you, as well as the right to oppose their processing. These rights can be exercised at any time, in particular with the company ADEVA - 8 rue Marc Seguin - Mitry-Mory