Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

KOL6812

KOL6812

KOL6812

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Exhaust hose

Exhaust hose

10,00 €

image Waterproof plate

Waterproof plate

10,00 €

Didn't find it? Don't panic!

image Exhaust hose

Exhaust hose

10,00 €

image Waterproof plate

Waterproof plate

10,00 €

Didn't find it? Don't panic!

maintenance

  • The appliance makes noise.

    The appliance may be placed on an uneven surface. Place the appliance on a firm, flat surface (this may reduce noise).

    Did the answer solve your problem?

    No
  • The appliance fails to start

    If the room temperature is too low or too high the appliance may not work, it is recommended to use the appliance between 8 and 35°C.

    Did the answer solve your problem?

    No
  • Insufficient cooling

    If the filter is dirty, the appliance may not work as well. In this case a complete cleaning is necessary. We recommend cleaning or changing the filter and cleaning the air inlets and outlets.

    Did the answer solve your problem?

    No

use

  • How do I drain the appliance?

    The appliance can be drained in two ways. The first one can be manually drained by placing a tray behind the water outlet or continuously drained by equipping the air conditioner with a drain hose. (hose not supplied)

    Did the answer solve your problem?

    No
  • Is the product designed for outdoor use?

    This air conditioner is to be used inside a building; keep the unit in an upright position while moving it. The air conditioner must be placed on a flat surface.

    Did the answer solve your problem?

    No
  • What are the protections of the device?

    The air conditioner is equipped with frost protection, a safety alarm for overflow and automatic shutdown and a compressor protection function for delayed start-up.

    Did the answer solve your problem?

    No

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