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The battery cannot be charged.
If you are having trouble charging the battery in your device and you have checked the wall socket and the integrity of the connections, the charger may be damaged. Here are the steps you can take:
1. Visually check the charger: Carefully examine the charger for signs of damage, such as broken wires, bent plugs or missing parts. Make sure that all components of the charger are in good condition.
2. Test the charger: If possible, try charging another device with the same charger to see if it works properly. If the charger works with another device, the problem is probably in your device itself.
3. Replace the charger: If the charger is damaged or does not work even with another device, it is advisable to replace it. Contact the manufacturer of your device or look for a compatible replacement charger for your specific model.
It is also possible that the charging problem is related to the battery itself. If you have tried with another working charger and the battery still does not charge, it is recommended that you contact the manufacturer's customer service for further assistance. They will be able to guide you through the troubleshooting steps or offer solutions tailored to your situation.Did the answer solve your problem?
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The appliance refuses to start.
"If your device refuses to start, here are the steps you can take to solve the problem:
1. Check that the battery is properly charged: Make sure the device has been sufficiently charged by plugging it into its charger and allowing it to charge for the recommended time. If the battery is low or completely discharged, the device may not start.
2. Check the position of the power switch: Make sure that the power switch of the device is in the "ON" position. Sometimes the switch may be accidentally turned off, preventing the appliance from starting.
3. Check the battery connection: Make sure that the battery is correctly inserted in the device and that it makes a good contact. Sometimes a bad connection can prevent the device from starting. Try removing and reinserting the battery to make sure it is secure.
4. Replace the battery: If you have followed all the previous steps and the device still refuses to start, the battery may be defective. In this case, consider replacing the battery with a new one, making sure you choose a battery that is compatible with your device.
"Did the answer solve your problem?
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The appliance stops or does not work
If your device stops or does not work properly, we recommend that you take the following steps:
1. Fully charge the battery: Make sure the device is properly connected to its charger and allow it to fully charge for the recommended time. A weak battery may cause the device to operate intermittently or shut down.
2. Clean the brush thoroughly: Remove the brush from the unit and check for obstructions or tangles of hair, wires or other debris. Clean the brush thoroughly, removing any accumulated debris. Also make sure the brush shaft rotates freely without any blockages.
Once you have charged the battery and cleaned the brush, turn the unit back on and test if it is working properly. If the problem persists, you can refer to your unit's user manual for further instructions or contact the manufacturer's customer service department for assistance.Did the answer solve your problem?
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The suction power is slow.
If you find that the suction power of your hoover is slow, here are some checks and actions to take:
1. Make sure the hoover battery is properly charged. A weak battery can lead to a decrease in suction power. If the battery is discharged, place the hoover on its charging base and allow it to fully charge.
2. Clean and empty the dust container and the cyclone container. A full or clogged dust pan can impede airflow and reduce suction power. Empty the dust pan and make sure to remove any dirt or debris that could block the airflow. Also clean the cyclone pan according to the manufacturer's recommendations.
3. Check and clean the hoover filter. A dirty filter can restrict airflow and reduce suction power. Refer to your hoover's user manual for instructions on how to remove and clean the filter. If the filter is very dirty or damaged, it may need to be replaced.
4. Check the hoover's suction port. Sometimes obstructions can form at the suction inlet, limiting suction power. Use a clean cloth or small brush to clean the suction port and make sure it is clear.Did the answer solve your problem?
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The appliance no longer works or is malfunctioning.
If your appliance is no longer working or is working incorrectly, here are some things to check:
1. 1. Make sure that the switch on the appliance is set to ON. Sometimes the switch may be accidentally turned OFF, preventing the unit from working.
2. Make sure that all parts of the appliance are correctly engaged. Ensure that the filters, brushes, battery (if applicable) and waste bin are correctly fitted. In some cases, improper attachment of these components can prevent the unit from working properly.
3. Check the condition of the battery (if fitted). Make sure that the battery is sufficiently charged to power the machine. If the battery is low, the device may not work properly or may shut down quickly. If necessary, recharge the battery according to the manufacturer's instructions.
4. Check if there is an error code or flashing light on the device. Refer to the user manual supplied with the device for the meaning of the flashing error codes or indicator lights. This may give you an indication of the problem with the device.Did the answer solve your problem?
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The appliance no longer cleans as it did at the beginning.
If your machine is not cleaning as effectively as it used to, here are some steps to try to improve its performance:
1. Check that the dustpan is correctly placed in the machine. Make sure that it is properly seated and that there is no play or gaps between the dust pan and the machine. Incorrect installation of the dust pan may result in loss of suction.
2. Empty the dust container completely. If the dust container is full, it may reduce the efficiency of the unit. Be sure to empty the dust pan regularly to avoid excessive accumulation of dust and dirt.
3. Check the condition of the filter. If the filter is dirty or clogged, it may impede airflow and reduce cleaning performance. Follow the instructions provided in the user manual of your appliance to remove and clean the filter. Be sure to let the filter dry completely before replacing it.
4. Check the brushes and accessories. Make sure that the brushes and accessories on your machine are clean and in good condition. Worn or clogged brushes or accessories can limit the cleaning efficiency of the machine.
5. Be sure to follow the maintenance recommendations provided by the appliance manufacturer. This may include specific advice on cleaning, replacement of parts or other maintenance actions necessary to maintain optimum performance of the appliance.Did the answer solve your problem?