STM20
Frequently asked questions
accessories & spare parts
Frequently asked questions
accessories & spare parts
accessories & spare parts
assistance & FAQ's
product manual
maintenance
Yes, we advise you to empty the water reserve after each use. This will limit the formation of scale.
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troubleshooting
Always empty the tank after each use. Use only distilled, purified or filtered water.
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Allow the steamer to preheat for at least 35 seconds or until the indicator stays on.
When it is lit, also check that the tank is full. After preheating, always prime the pump by depressing the trigger until steam comes out.
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Clean the water inlet and check the positioning of the tank.
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Check that the unit is switched on; is plugged in.
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The steamer is not hot enough. Let the steamer heat up for at least 35 seconds.
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Check the following points:
- Check the water level in the tank
- Check the position of the tank
- Check the position of the hose and its entirety
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Check the following points:
- Check the water level in the reservoir
- Check the position of the tank
- Check the position of the hose and its entirety
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use
Yes, your steamer can be used with any garment. It will not cause burns.
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It is advisable to use distilled water so as not to damage the ironed or cleaned materials with water that is too strongly mineralised.
Excessively mineralised water can also reduce, interrupt or block the flow of steam.
The appliance is equipped with filters capable of blocking the residues present in the tank, but it is preferable to discard the water from the tank after each use and fill the tank with clean water at each use.
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