Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

LST70

LST70

LST70

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Water tank

Water tank

16,00 €

image tampons grey

tampons grey

6,00 €

image Graduated glass

Graduated glass

6,00 €

image tampons red

tampons red

6,00 €

Didn't find it? Don't panic!

image Water tank

Water tank

16,00 €

image tampons grey

tampons grey

6,00 €

image Graduated glass

Graduated glass

6,00 €

image tampons red

tampons red

6,00 €

Didn't find it? Don't panic!

maintenance

troubleshooting

  • What to do if the device does not turn on?

    Check that the battery is properly charged (the LED light should be green). Also, ensure the connection between the charger and the device is intact. If the problem persists, contact customer service.

    Did the answer solve your problem?

    No
  • How to resolve a leak in the water tank?

    Ensure the tank cap is tightly closed and the tank is properly secured to the device. If the leak persists, inspect the tank for possible cracks or defects.

    Did the answer solve your problem?

    No
  • What to do if the cleaning pads do not rotate correctly?

    Check that the pads are properly aligned and securely attached to the rotating plate. Also, ensure no debris is blocking their rotation. If the issue persists, clean the pads or replace them if they are too worn.

    Did the answer solve your problem?

    No

use

  • How to assemble the device correctly before the first use?

    Slide the handle into the tube until it clicks into place. Then, insert the tube into the main body until it also clicks into place. Finally, attach the head to the main body using the screws provided. Ensure each part is securely fixed for safe use.

    Did the answer solve your problem?

    No
  • What is the procedure for filling the water tank?

    Remove the water tank by unlocking it, fill it directly with tap water, and then tightly close the cap. Place the tank back into its slot until it clicks into place.

    Did the answer solve your problem?

    No
  • How to properly attach the cleaning pads to the device?

    Place the cleaning pads on a flat surface, align the main body of the device above the pads, and press down firmly. Ensure the pads are securely attached and centered before starting to use the device.

    Did the answer solve your problem?

    No
  • What materials or surfaces are incompatible with the device?

    Do not use the device on leather, waxed furniture or floors, synthetic fabrics, velvet, or any other material sensitive to hot water or friction.

    Did the answer solve your problem?

    No

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