Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

SMOO9

SMOO9

SMOO9

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Sealing ring

Sealing ring

6,00 €

image Blade

Blade

9,00 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

Didn't find it? Don't panic!

image Sealing ring

Sealing ring

6,00 €

image Blade

Blade

9,00 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

image Bottle kit (3 bottles)

Bottle kit (3 bottles)

19,90 €

Didn't find it? Don't panic!

maintenance

  • How do I clean my blender?

    For easy cleaning we recommend that you clean the blender immediately after use.
    Fill your blender with water halfway up with lukewarm water and add a drop of dish soap, activate the blender and increase the power for 10s. Then rinse the bowl with clear water and repeat the operation as many times as necessary. Finally, do not forget to clean the top of the bowl and the lid with a damp sponge.

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  • How do I clean the accessories?

    In the vast majority of models, the base can be unscrewed, the knife assembly can be dismantled and you can clean all the elements independently (water + dishwashing product).
    On some blender models, the knives do not come apart, so we advise you to fill the glass bowl with hot soapy water and run it for 30 seconds. Remove the glass bowl from the base, empty the contents of the glass bowl and rinse the bowl and its lid.
    Do not allow the elements to soak. Wipe them dry after washing. Be sure to wipe your stainless steel parts thoroughly to avoid oxidation marks.

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    No
  • I mixed some carrots and the blender has an orange colouring.

    Carrot juice colours plastics: it is advisable to use a paper towel soaked in vegetable oil to reduce this colouring.

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    No

troubleshooting

  • My robot does not work

    "Your robot is equipped with a security to operate, the various elements must be placed following the padlocks present on the base and the blender.

    The handle bowl and the food inlet chimney on the right. The blender handle also positioned on the right. Without it, the device will not work. "

    Did the answer solve your problem?

    No
  • My product smells burnt

    "There may be a burning smell when first used.
    This is probably a "new smell" and will diminish as you use your product more often.

    Also, make sure you don't run the unit for longer than the time specified in the operating instructions (1 min continuously).
    "

    Did the answer solve your problem?

    No
  • The mixer does not mix properly

    When your hand blender is used for a long period of time without interruption, it may stop working properly.
    In this case, stop using the appliance and allow it to cool for 60 minutes.

    Did the answer solve your problem?

    No

use

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