Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

culinary robot

HK8

culinary robot

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Blending jar

Blending jar

20,00 €

image Jar lid

Jar lid

8,00 €

image Measuring cup

Measuring cup

6,00 €

image Small steamer

Small steamer

8,00 €

image Big steamer

Big steamer

10,00 €

image Steamer lid

Steamer lid

8,00 €

image Filter basket

Filter basket

10,00 €

image Butterfly

Butterfly

16,00 €

image Spatula

Spatula

6,00 €

image Blade

Blade

20,00 €

Didn't find it? Don't panic!

image Blending jar

Blending jar

20,00 €

image Jar lid

Jar lid

8,00 €

image Measuring cup

Measuring cup

6,00 €

image Small steamer

Small steamer

8,00 €

image Big steamer

Big steamer

10,00 €

image Steamer lid

Steamer lid

8,00 €

image Filter basket

Filter basket

10,00 €

image Butterfly

Butterfly

16,00 €

image Spatula

Spatula

6,00 €

image Blade

Blade

20,00 €

Didn't find it? Don't panic!

maintenance

  • How do I clean the bowl of my GOURMAND robot?

    To clean the bottom of your bowl, simply use white vinegar.
    Fill the bowl to the level of the knives and add a few drops of washing-up liquid. Leave to act for 3 min at 60°C Speed 1 then wait for the mixture to cool.

    For the most stubborn stains, we recommend rubbing with abrasive cream using a special stainless steel sponge.

    To prevent food from sticking to the bowl, we advise you to choose food at room temperature, lower the T° and increase the speed and preparation time for the recipe that is causing the problem.

    Did the answer solve your problem?

    No

troubleshooting

  • Water overflows from the multi-function cooker during cooking.

    Take care not to fill the tank with ingredients beyond the MAX indication.

    Did the answer solve your problem?

    No
  • I cannot remove the blades from my GOURMAND

    To disassemble the blades from the bowl, simply turn the appliance off. Install the blade guard and then place your hand in the bowl to grasp the semi-circle of the blade guard.
    With your right hand, turn the butterfly nut counter-clockwise. Then remove the blades with your left hand.

    Caution! The blades are very sharp. Do not touch the edge of the blades directly to avoid injury. Hold the upper part of the blades when replacing or moving them to avoid dropping them and causing an accident.

    Did the answer solve your problem?

    No

use

  • Is it normal to smell when using for the first time?

    When using this appliance for the first time, there will be a slight odour from the engine, which is a normal phenomenon. After a while this odour will disappear.

    Did the answer solve your problem?

    No
  • How do I use the different accessories of my GOURMAND robot?

    Here is some information on the use of the various accessories.
    The spatula: for stirring food during preparation, heat-resistant and equipped with a safety disc, it is perfectly adapted to your appliance.
    The blade guard: allows you to mix soft or liquid ingredients... Put the blade guard on the blades. To be used at a speed lower than 4.
    The butterfly mixer : (to be used with the blade guard): mixes continuously, avoids overflowing hot milk and allows you to make different preparations (milk, butter or fruit sauce.). To be used at a speed lower than 4.
    The steaming basket: it is designed to steam small quantities of food, to poach fragile foods that cannot be placed in the bowl (e.g. scallops, red mullet fillets...), to cook side dishes (rice, potatoes, cereals...) that will accompany your cooked food elsewhere.
    Steam tray: it is the ally of light preparations and will help you to preserve vitamins, minerals and trace elements

    Did the answer solve your problem?

    No
  • Are there additional recipes for my GOURMAND robot?

    Several recipes are available on our community website: www.monrobotgourmand.com

    Don't hesitate to add your recipes!

    Did the answer solve your problem?

    No
  • What is the maximum capacity of the bowl?

    The amount of food placed in the jar must not exceed 2l, otherwise the food could overflow and cause danger.

    Did the answer solve your problem?

    No

We hope you have found the online help useful. Please feel free to send us your comments on this service.

Have you solved your problem? *

Did you find this service easy to use? *

Was the information given easy to understand? *

In your opinion, could we improve this service? *

We value your ideas on how to improve this service, and we will be sure to consider them.

The information collected is governed by the provisions of the law "Informatique et Libertés" of January 6, 1978 modified by the law of August 6, 2004. You have the right to access, rectify and modify data concerning you, as well as the right to oppose their processing. These rights can be exercised at any time, in particular with the company ADEVA - 8 rue Marc Seguin - Mitry-Mory