Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

KB12

KB12

KB12

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Ice making box

Ice making box

30,00 €

image Water pump

Water pump

25,00 €

image Main control board

Main control board

35,00 €

image Synchronous motots

Synchronous motots

20,00 €

image Basket

Basket

12,00 €

image Glass Shovel

Glass Shovel

8,00 €

image Drain cap

Drain cap

1,00 €

Didn't find it? Don't panic!

image Ice making box

Ice making box

30,00 €

image Water pump

Water pump

25,00 €

image Main control board

Main control board

35,00 €

image Synchronous motots

Synchronous motots

20,00 €

image Basket

Basket

12,00 €

image Glass Shovel

Glass Shovel

8,00 €

image Drain cap

Drain cap

1,00 €

Didn't find it? Don't panic!

maintenance

  • How should you clean your ice machine?

    Regular cleaning is essential for your ice machine for health reasons. Mould and bacteria can form if you do not clean the machine.

    - You must disconnect the power supply to the machine.
    - Remove the ice cube tray and wash it with a mixture of dishwashing liquid and hot water.
    - Rinse well and dry.
    - Clean the water filter in the bottom of the tub.
    - Remove the drain plug at the back of the machine, excess water will drain out.
    - To completely empty the machine, tilt it slightly (never exceed 45° inclination) backwards.
    - Use a soft, damp cloth to clean the inside and outside of the machine.
    - Do not use detergents or abrasive products.
    - Rinse several times with potable water to remove any dust or soap residue.
    - Dry with a dry cloth.
    - Replace the ice cube tray
    - Replace the drain plug.

    Then simply press the TIMER button for 5 seconds to confirm the operation and restart the machine cleaning alarm.

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troubleshooting

use

  • What should you do before first use?

    Before using the icemaker for the first time, it is crucial to follow certain steps to ensure optimal operation. Please wait 2 hours after setting up the machine before switching it on. During this time, do not close the transparent cover. This will allow the machine to acclimatize to the ambient temperature and ensure a smooth start-up.

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    No
  • What should you do if the cycle runs normally but no ice cubes are produced?

    Operate your ice maker at an ambient temperature below 32°C and fill it with colder water.

    Did the answer solve your problem?

    No

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