Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

ice cube maker

KB14

ice cube maker

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Water pump

Water pump

25,00 €

image Motor

Motor

20,00 €

image Lid

Lid

20,00 €

Didn't find it? Don't panic!

image Water pump

Water pump

25,00 €

image Motor

Motor

20,00 €

image Lid

Lid

20,00 €

Didn't find it? Don't panic!

maintenance

  • How do I clean my ice machine?

    Regular cleaning is essential for your ice machine for health reasons. Mould and bacteria can form if you do not clean the machine.

    - You must disconnect the power supply to the machine.
    - Remove the ice cube tray and wash it with a mixture of dishwashing liquid and hot water.
    - Rinse well and dry.
    - Clean the water filter in the bottom of the tub.
    - Remove the drain plug at the back of the machine, excess water will drain out.
    - To completely empty the machine, tilt it slightly (never exceed 45° inclination) backwards.
    - Use a soft, damp cloth to clean the inside and outside of the machine.
    - Do not use detergents or abrasive products.
    - Rinse several times with potable water to remove any dust or soap residue.
    - Dry with a dry cloth.
    - Replace the ice cube tray
    - Replace the drain plug.

    Then simply press the TIMER button for 5 seconds to confirm the operation and restart the machine cleaning alarm.

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troubleshooting

  • Ice cubes are of poor quality

    Clear the air outlet and clean the rack well, add water at room temperature, place the appliance in a lower temperature environment.

    Did the answer solve your problem?

    No
  • The low water indicator lights up

    If the warning light comes on, check the water level in the machine and clean the water filter at the bottom of the tank.

    Did the answer solve your problem?

    No
  • The bin full indicator lights up

    The ice cube basket must be full in this case you just need to empty it to be able to use the appliance again.

    Did the answer solve your problem?

    No

use

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