Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

wine cellar 8 bottles

AGE8WV

wine cellar 8 bottles

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Shelves

Shelves

16,00 €

Didn't find it? Don't panic!

image Shelves

Shelves

16,00 €

Didn't find it? Don't panic!

maintenance

  • How do I clean my wine cellar?

    The cellar must be unplugged before cleaning it. Take out the shelves before cleaning them and clean the inside with soapy water. Do not use detergent to clean the appliance. Regular cleaning is recommended.

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  • What are the special installation precautions?

    To exploit the full potential of your wine cellar, it is recommended to place the wine cellar at 2 cm from the ground, and to leave at least a 2-cm space on the sides of the unit and 10 cm at the back, for good ventilation.

    Use the feet so that the unit lies horizontally. Avoid placing the unit in direct sunlight or in a warm place. Do not place heavy objects on the unit.

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troubleshooting

  • The device is not cold?

    The unit will adjust itself according to the room temperature of the room, it will first display the room temperature and then adjust itself to the programmed temperature.
    As the cellar has no heating function, if the room temperature is lower than the set temperature, the unit will encounter a malfunction and will not be able to reach the set temperature.
    For this reason, we do not recommend installing the cellar outside or in a cellar.

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  • The device displays a E001 error, is it a failure?

    If your device displays this error message, we invite you to unplug and replug the appliance in order to make a reset. Should the problem persist, please contact the after-sales service.

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use

  • Is it possible to control the inside humidity?

    If the relative humidity is 60%, all cavist types are in the humidity range of 50% to 80%.
    There is no automatic system to control humidity.
    For thermoelectric cavist systems, it is possible to achieve the required humidity level of 50% to 80%.
    For the ones with compressor, it includes a water tank to increase the humidity. If the room temperature humidity is less than 50%, the consumer may require adding water to the water tank.

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  • Is it possible to remove the logo?

    It is possible to remove the logo : to do so, it is necessary to heat up the logo (CAVIST) with a Hair Dryer and then, using a wooden or plastic spatula, try to delicately peel off the letters one after the other so as to not scratch or damage the door.

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  • Is the cellar a service cellar or an ageing cellar?

    It actually depends on your need.

    A wine cellar is useful either for aging wine or for adjusting wine's temperature before serving it.

    In general, wine is kept between 10° and 14°C, it is not necessarily enjoyed at this temperature! For example, an Alsace is best drunk at 10° C, a red Bordeaux will be best drunk at 17° C. As for champagne, it can be drunk very chilled!

    For the service, the temperature is different:
    - Red Bordeaux wines can be tasted between 17 and 18°C.
    - Red burgundies between 15 and 16 °C
    - Lighter red wines between 11 and 14 °C
    - Champagnes between 10 and 12 °C
    - Dry rosés and whites between 8 and 10 °C
    - And finally the sweet white wines between 7 and 9 °C.

    The cavist will allow you to either keep the wine for aging or to bring it to temperature for serving.
    But not both at the same time, because only one temperature is adjustable.


    On the contrary, the multi-zone cavist are multi-use. Because they allow you to age and preserve your bottles at the same time.

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