Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

GSX12

GSX12

GSX12

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Pusher

Pusher

6,00 €

image Bowl

Bowl

20,00 €

image Autocleaning

Autocleaning

8,00 €

image Filter

Filter

15,90 €

image Auger

Auger

6,00 €

image Hopper

Hopper

10,00 €

image  Juice tank

Juice tank

8,00 €

image Waste tank

Waste tank

8,00 €

image Cleaning Brush

Cleaning Brush

3,00 €

Didn't find it? Don't panic!

image Pusher

Pusher

6,00 €

image Bowl

Bowl

20,00 €

image Autocleaning

Autocleaning

8,00 €

image Filter

Filter

15,90 €

image Auger

Auger

6,00 €

image Hopper

Hopper

10,00 €

image  Juice tank

Juice tank

8,00 €

image Waste tank

Waste tank

8,00 €

image Cleaning Brush

Cleaning Brush

3,00 €

Didn't find it? Don't panic!

maintenance

troubleshooting

  • My extractor won't start.

    Each extractor is equipped with an overheating safety device. This system automatically stops the operation of the unit in the event of extreme overload, thus preventing the failure of the engine or other components. In this case, the extractor must be left to rest before using it again. For the next use, we recommend reducing the extraction time in order to avoid overloading the appliance.

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  • The bowl of my extractor is blocked, how do I unblock it?

    If the bowl is stuck, press the Reverse-Off-Forward buttons in this order to remove the stuck ingredients. Remove the lid and place your hands over the bowl, press down firmly while simultaneously turning the bowl counter-clockwise; this will release the bowl.

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  • My juice extractor doesn't start, what can I do?

    There is security. The small tab on the cover must be inserted into the motor block. Simply position the cover and match the icons of the closed or open padlock to the desired position.

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use

  • When to go into reverse?

    Go into reverse allows the appliance to be restarted when pieces are blocking the extraction.

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    No
  • How to prepare fruit and vegetables?

    Most fruits and vegetables do not require preparation, however fruits or vegetables with:

    [hard seeds] Mangoes, peaches, apricots, nectarine, avocados, ...
    Remove the seeds before extracting their juice.

    [hard or non-edible skin] pineapple, mango, orange, melon...
    Peel them before squeezing them.

    [frozen fruit or ice cream] Frozen strawberries, blueberries, raspberries, etc.
    They must be defrosted before extraction, do not insert ice.

    [vegetable or animal oils]: sesame seeds, butter, margarine, etc.
    Do not insert into the extractor.

    Others]:
    Coconut, sugar cane....
    Do not put in the extractor

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  • Is it possible to insert the fruit without peeling it?

    Apples, carrots, tomatoes, celery can be introduced without being peeled first. We strongly recommend peeling citrus fruits (oranges, lemons, grapefruits, clementines) because of the bitterness of their skin. Otherwise the juice will be very bitter. Fruits with hard skins should not be inserted in the extractor such as: pineapple, mango, watermelon...

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  • What to do with the rest of the fruit?

    There are several possibilities. You can use them for cooking, for example to flavour your cakes. You can also use them for gardening...

    Did the answer solve your problem?

    No

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