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programmable kettle 1,7 L

BOE54

programmable kettle 1,7 L

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

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maintenance

  • How to clean my kettle?

    After some use, a thin layer of limescale may form in the depths and inside cavity of your kettle. It is then advisable to descale the kettle.

    To do so, fill the kettle to the maximum level with a mixture of water and white vinegar with 2 parts water to 1 part vinegar.

    Then boil the mixture at 100 °C and leave it to stand overnight.

    The next morning, drain the water and boil fresh water several times at 100 °C until the vinegar taste disappears completely.

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  • White stains appear in the depths of my kettle, is this normal?

    The amount of limescale formed depends on your water hardness. The higher the water hardness, the faster the limescale build-up on the heating elements will occur. These deposits can be of different colors. These deposits are not harmful to your health, but they can eventually decrease your device's efficiency. In such cases, we recommend regular descaling.

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troubleshooting

  • My kettle won't turn on.

    If your kettle does not turn on, please check the power plug. Check that the plug works and that the insertion is correct.

    If this is not enough, check the water level: if there is not enough water, the machine will go to safety, then you have to refill the kettle and restart it.

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use

  • Is it possible to heat liquids other than water?

    The kettle is designed to be used exclusively with water. It is not designed to heat other liquids.

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  • What happens if I turn on the kettle without water?

    The kettle is equipped with an anti-heating run out system. It will therefore switch off automatically if it does not detect water or if there is not enough water. To cancel the safety shutdown, simply remove the kettle from its base, fill it with water before putting it back in place.

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