Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

grill & griddle

GR20

grill & griddle

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

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maintenance

  • How to clean the appliance?

    Once completely cooled, simply gently remove the trays and discard the contents.
    Remove any leftover food from the trays using the scraper.
    Clean the plates, drain trays and scraper in warm water with soap, rinse and allow to dry. These items can also be washed in an automatic dishwasher.
    WARNING: Do not immerse the grill base in water or any other liquid and do not get it wet.
    Wipe the top and base with a sponge soaked in water and dry with a soft cloth.
    Store the unit in a cool, dry place.

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  • How to maintain the device?

    In order to preserve the non-stick coating, use only plastic spoons, wooden spoons, etc.,
    or blunt metal to stir the contents. Avoid any sharp or pointed objects.

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use

  • The appliance produces smoke, is this normal?

    When first used, the appliance may produce a slight smoke. This is normal and will disappear after some time.

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  • What are the precautions before first use?

    When using the grill plates for the first time, spray or apply a thin layer of cooking oil to the non-stick surfaces of the plates. If necessary, reapply a thin layer of cooking oil for the lifespan of the plates to maintain the non-stick properties.

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  • My device releases a smoky smell, is this normal?

    The first time the heater is used, it may give off a smoky smell due to the protective oil layer. This is normal.

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