Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

VAP12

VAP12

VAP12

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

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maintenance

  • Cleaning the filter

    After two or three months of use the water tank may accumulate limescale deposits, this is normal. It is therefore recommended to clean the filter regularly
    To extend the life of your cooker, see below for instructions:
    1. Add a little white vinegar to the tank.
    Caution: do not use chemicals
    2. Plug in the unit and mount all accessories.
    3. Leave the unit on for 30 minutes and once the time has elapsed, wait for the unit to cool down.
    4. Once the unit has cooled, collect the water from the tank and drain it.
    5. Run the tank with hot water and dry before reassembling the unit.

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troubleshooting

  • What should I do if the appliance malfunctions?

    After having followed the instructions in the user manual for starting the appliance, make sure that your socket outlet works properly with another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and contact our after-sales service.

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