Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

AIR800

AIR800

AIR800

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Filter

Filter

29,90 €

Didn't find it? Don't panic!

image Filter

Filter

29,90 €

Didn't find it? Don't panic!

maintenance

  • How do I change the filter?

    To change the filter in your juicer, please follow these steps:

    Open the front protective cover: Look for the protective cover on the front of the appliance and open it by lifting or sliding it open, depending on your appliance model.

    Remove the filter: Once the protective cover is open, you will see the filter inside. It is usually held in place by clips or strips. Pull on the two strips or release the clips to remove the filter from its slot. Be sure to gently remove the filter without damaging it.

    Place the new filter: Take the new filter and make sure it is compatible with your model of appliance. Use the two strips or clips to insert the new filter correctly into the slot. Make sure it is correctly positioned and securely fastened.

    Replace the protective cover: Once the new filter is in place, replace the protective cover by sliding or snapping it into place. Make sure that it is securely in place and that it closes properly.

    Restart the unit: To restart the unit and activate the new filter, hold down the POWER/UV-C button for about 5 seconds. This will allow the unit to reset and begin operating with the new filter installed.

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  • How do I maintain the filter and external surfaces?

    To maintain the filter and external surfaces of the appliance :

    Clean the external surfaces of the appliance, the pre-filter and the active carbon filter at least once a month. If the air quality in the room is poor, it may be necessary to clean the filters more frequently.
    The filters include a pre-filter, a HEPA filter and an active carbon filter. Use the hoover brush to clean the filters.
    Use a soft, dry cloth to wipe the external surfaces of the appliance. Avoid the use of benzene, thinner or harsh detergents as this may damage the unit.

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  • How to replace the UV lamp?

    Replacing the UV lamp:

    Use a screwdriver to open the UV lamp cover.
    Carefully remove the UV lamp from the holder and unplug the connector.
    Plug in the new UV lamp with the connector and carefully fix it to the holder. Note: Avoid looking directly at the UV lamp while it is operating.

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  • When should the Hepa filter be changed?

    The HEPA filter should be changed as soon as the green POWER light starts flashing. When you notice this flashing, it means that the filter has reached its maximum capacity and it is time to change it. You can refer to the instructions provided in the specific instructions for your appliance to change the filter.

    Once you have replaced the filter, hold down the POWER/UV-C button for 5 seconds to restart the unit. After that, the indicator light will stop flashing and your device will be ready for use with the new filter.

    The approximate lifetime of the new filter is about 6 months. However, it is important to note that the actual life of the filter may vary depending on the environment in which the appliance is used and the quality of the ambient air. It is therefore recommended that you follow the manufacturer's instructions for filter replacement to maintain optimum efficiency of your unit.

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troubleshooting

  • The device produces loud noises, is this normal?

    If your unit makes loud noises, please check the following:

    Make sure no objects are blocking the fan, as this can cause excessive vibration and noise.
    Check if the filter needs to be changed, as a dirty filter can interfere with the proper operation of the unit and cause abnormal noises.
    Check that the foam gaskets are properly fitted, as loose gaskets can cause air leakage and unwanted noise.
    Check that the appliance is well positioned and stable. Make sure that it is installed on a flat surface and that it is not wobbly or tilted, as this can also cause vibrations and annoying noises.
    By carrying out these checks, you should be able to identify the source of the noise and take steps to rectify it.

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  • The ventilation is inadequate what should I do?

    If you find that the ventilation of your appliance is insufficient, here are some steps to take:

    Check the condition of the filter: A dirty or clogged filter can reduce airflow and compromise ventilation. Be sure to clean or replace the filter according to the manufacturer's instructions.

    Check that the ventilation slots are not blocked: The ventilation slots allow air to flow through the appliance. Make sure they are not blocked by objects or dust. Clean them gently with a dry cloth or soft brush if necessary.

    By carrying out these checks and ensuring regular maintenance of the filter and ventilation slots, you should be able to improve the ventilation of your appliance.

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  • My device won't turn on?

    If your appliance won't turn on, here are some troubleshooting steps you can take:

    Check the electrical connection and fuses: Make sure the appliance is properly connected to a working outlet. Also check the fuses in your electrical system to make sure they are not blown.

    Check that the front cover is correctly positioned: Ensure that the front cover of the appliance is correctly installed. Some appliances may have a safety device that prevents operation if the protective cover is not in place.

    Check that the filters are in place: Make sure that all filters in the appliance are correctly installed. Some appliances may have sensors or safety switches that prevent operation if the filters are not in place.

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use

  • What are the filters contained in the AIR800?

    The AIR800 unit is equipped with the following filters:

    Pre-filter: It removes dust particles and allergens from the air.

    HEPA filter: It filters fine particles and removes up to 99.97% of dust, smoke, pollen and allergens.

    Activated carbon filter: This filter is combined with the HEPA filter and removes specific substances such as formaldehyde, benzene and other harmful gases.

    UV-C lamp: This lamp emits ultraviolet light of type C which helps to eliminate germs and bacteria in the air.

    Ioniser: This element generates negative ions that bind to positively charged particles, such as dust and microbiological particles, causing them to fall to the ground.

    These different filters and features work together to purify the air by removing impurities, allergens, germs and odours, helping to create a healthier indoor environment.

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