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air Purifier PureAir+

AIR800

air Purifier PureAir+

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

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image Filter

Filter

34,90 €

Didn't find it? Don't panic!

image Filter

Filter

34,90 €

Didn't find it? Don't panic!

maintenance

  • How do I change the filter?

    1. Open the front protective cover.
    2. Remove the filter by pulling on the two strips.
    3. Put the new filter. Use the two strips to insert it correctly.
    4. Put the protective cover back and make sure it is securely in place.
    5. Hold the POWER/UV-C button for 5 seconds to restart the device.

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  • How do I maintain the filter and external surfaces?

    Clean the external surfaces of the unit, the pre-filter and the activated carbon filter at least once a month. Depending on the surrounding air quality, it may be necessary to clean the filters more often.
    The filtration system is based on a filter combination consisting of a pre-filter, HEPA filter and activated carbon filter. Clean the filters with a vacuum cleaner brush.
    Use a dry, soft cloth to wipe the external surfaces of the unit. Do not use benzene, thinner or aggressive detergents to clean the unit to prevent damages.

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  • How to replace the UV lamp?

    1. Open the cover of the UV lamp with a screwdriver.
    2. Carefully remove the UV lamp from the stand and disconnect the connector.
    3. Connect the new UV lamp with the connector and fix carefully the lamp on the holder again.
    Note: Do not look at the UV lamp operation directly.

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  • When should the Hepa filter be changed?

    The filter must be changed as soon as the green POWER indicator light starts flashing. Change the filter according to the instructions given above. After changing the filter, press and hold the POWER/UV-C button for 5 seconds to restart the device. The indicator light will now stop flashing. The new filter has a lifetime of approx. 6 months.

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troubleshooting

  • The device produces loud noises, is this normal?

    Make sure that no objects are blocking the fan.
    Check if the filter needs to be changed.
    Foam gaskets are not properly attached.
    The unit is wobbly or leaning.

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  • The ventilation is inadequate what should I do?

    Check the filter condition.
    Make sure that the air vents are not blocked.

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  • My device won't turn on?

    Check the electrical connection and fuses.
    Make sure that the front protective cover is correctly positioned.
    Verify the filters are properly in place.

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use

  • What are the filters contained in the AIR800?

    The device includes a Pre-Filter that eliminates dust particles and allergens.
    Also a HEPA Filter: it removes up to 99.97% of dust, smoke, pollen and allergen particles. The pre-filter and the activated carbon filter are combined with the HEPA filter and an activated carbon filter: it removes formaldehyde, benzene and gases that are harmful to health.
    But also a UV-C Lamp which eliminates germs and bacteria. As well as an Ionizer: Negative ions and positively charged dust and microbiological particles floating in the air are attracted to each other and fall to the ground.

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