Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

DSH520

DSH520

DSH520

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

Didn't find it? Don't panic!

maintenance

troubleshooting

  • Why can't the dehumidifier operate or why does it stop suddenly?

    ?> The water tank might be full or improperly installed. In this case, you need to empty the tank or reinstall it correctly.
    ?> The dehumidifier might be in dehumidification mode, but if the ambient temperature is below 5°C or above 32°C, it cannot function properly.

    Did the answer solve your problem?

    No

use

  • Why is warm air being expelled from the air outlet?

    The dehumidifier draws air from the room and cools it until it reaches the condensation point, causing water droplets to form and fall into the tank. The dehumidified air is then reheated by the device to reduce energy consumption and speed up the dehumidification process. That's why warm air is expelled, which is completely normal and not a defect.

    Did the answer solve your problem?

    No
  • Why does the dehumidifier?s tank collect less water in winter?

    In winter, due to lower temperatures and drier air, the dehumidification capacity naturally decreases compared to summer. This is not a defect of the device.

    Did the answer solve your problem?

    No

We hope you have found the online help useful. Please feel free to send us your comments on this service.

Have you solved your problem? *

Did you find this service easy to use? *

Was the information given easy to understand? *

In your opinion, could we improve this service? *

We value your ideas on how to improve this service, and we will be sure to consider them.

The information collected is governed by the provisions of the law "Informatique et Libertés" of January 6, 1978 modified by the law of August 6, 2004. You have the right to access, rectify and modify data concerning you, as well as the right to oppose their processing. These rights can be exercised at any time, in particular with the company ADEVA - 8 rue Marc Seguin - Mitry-Mory