Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

vacuum cleaner triple A

AXO700

vacuum cleaner triple A

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image WHELL

WHELL

8,00 €

image 12 paper bags

12 paper bags

12,00 €

image Brush

Brush

16,00 €

image Flexible

Flexible

16,00 €

image Engine filter

Engine filter

16,00 €

image Telescopic tube

Telescopic tube

16,00 €

Didn't find it? Don't panic!

image WHELL

WHELL

8,00 €

image 12 paper bags

12 paper bags

12,00 €

image Brush

Brush

16,00 €

image Flexible

Flexible

16,00 €

image Engine filter

Engine filter

16,00 €

image Telescopic tube

Telescopic tube

16,00 €

Didn't find it? Don't panic!

maintenance

  • How do I clean the dust pan?

    The dust pan must be emptied and cleaned regularly.
    It is important to empty the dust pan completely and to make sure the dust is dumped above the garbage can. During this step, it is recommended to clean the inside of the dust pan with a damp cloth (do not put it in the dishwasher and do not immerse it in water).
    When the pan is completely dry, put it back in your vacuum cleaner.

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  • How do I clean the filter of my vacuum cleaner?

    Filters must be maintained regularly. If too much dust is trapped in the filter, the filter may become clogged and the performance of the device will be affected.

    Your vacuum cleaner is equipped with a bag and two motor protection filters and a dust pan filter.

    These protective filters are generally located in or behind the dust pan.

    The pleated part (called the HEPA/EPA filter) cannot be washed. You can clean it by tapping it over a trash can or brushing it.

    If the filter has a foam part, it can be washed with water. Make sure that the foam is completely dry.

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troubleshooting

  • My vacuum cleaner runs for a few minutes and then shuts off for no reason?

    This may be a problem of engine overheating.

    If the filters are clogged, or if the dust pan is full, the motor has to "work" more to maintain the suction power. This causes the motor to heat up much faster, which causes safety measures, i.e. the power is automatically shut off to protect the motor.


    The solution is to clean the filters, empty the bag or pan, and let the vacuum cleaner cool down for a few minutes.


    If the problem persists, do not hesitate to check that nothing is obstructing the airflow.

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    No
  • My vacuum cleaner is losing power what can I do?

    Your vacuum cleaner has several filters that must be cleaned regularly for a better efficiency and life span, you just have to remove the dust by tapping it when emptying the dust pan. If necessary, wash it with warm water and let it dry completely before putting it back in place. When cleaning is no longer sufficient, we invite you to replace the filter.

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    No

use

  • How do I know if my bag is full?

    On most Hkoenig vacuum cleaners, a light indicates that the bag is full.
    When this light turns on, it's time to replace the bag.
    If your vacuum cleaner does not have an indicator light, we recommend that you check your bag regularly.

    Did the answer solve your problem?

    No
  • When should I empty my vacuum cleaner bag?

    When the tank fill indicator light turns red or a loss of power is noticed, it is time to empty the dust bag or replace it with a new one.

    Did the answer solve your problem?

    No

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