Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

upright bagless vacuum cleaner

WH500

upright bagless vacuum cleaner

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

Didn't find it? Don't panic!

maintenance

  • How do I clean the dust compartment?

    The dust tray must be emptied and cleaned regularly.

    It is important to empty the collector completely and pour the dust over the dust bin. During this step, it is advisable to clean the inside of the dust bin with a damp cloth (do not put it in the dishwasher and do not immerse it in water).
    When the compartment is completely dry, replace the compartment in your hoover.

    Did the answer solve your problem?

    No
  • How do I clean the filter of my hoover?

    The filters must be maintained regularly. If too much dust is trapped in the filter, the filter may become clogged and the performance of the appliance will be affected.

    Your hoover is equipped with a bag and two motor protection filters and a dust pan filter.

    These protective filters are generally located in or behind the dust compartment.

    The pleated part (called the HEPA/EPA filter) cannot be washed. It can be cleaned by tapping it over a waste bin or brushing it.

    If the filter has a foam part, it can be washed with water. Make sure that the foam is completely dry.

    Did the answer solve your problem?

    No

We hope you have found the online help useful. Please feel free to send us your comments on this service.

Have you solved your problem? *

Did you find this service easy to use? *

Was the information given easy to understand? *

In your opinion, could we improve this service? *

We value your ideas on how to improve this service, and we will be sure to consider them.

The information collected is governed by the provisions of the law "Informatique et Libertés" of January 6, 1978 modified by the law of August 6, 2004. You have the right to access, rectify and modify data concerning you, as well as the right to oppose their processing. These rights can be exercised at any time, in particular with the company ADEVA - 8 rue Marc Seguin - Mitry-Mory