Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

WH500

WH500

WH500

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

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maintenance

  • How do I clean the dust compartment?

    To clean the dust compartment of your device, follow these steps:

    1. 1. Turn off and unplug your device before starting to clean the dust compartment.

    2. Remove the dust pan from the unit. Refer to your unit's user manual for the exact location of the dust compartment and the method of removing it.

    3. Empty the contents of the dust collector completely into a waste bin. Be careful not to spill the dust next to the dust bin to avoid damage.

    4. Use a damp cloth to wipe the inside of the dust compartment. Make sure the cloth is slightly damp, but not dripping with water. Do not immerse the dust compartment in water or put it in the dishwasher as this may damage the electrical components.

    5. Check that the dust compartment is completely dry before replacing it in the appliance. Let it air dry if necessary.

    6. Once the dust cover is dry, replace it correctly in the appliance according to the manufacturer's instructions. Ensure that it is securely in place before using the appliance again.

    It is recommended that the dust compartment is emptied and cleaned regularly to maintain optimum suction performance and avoid excessive dust and dirt build-up. The frequency of cleaning will depend on the amount of dust accumulated and the frequency of use of your machine.

    Always consult the specific user manual for your appliance for precise instructions on cleaning the dust compartment, as procedures may vary slightly depending on the model.

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  • How to clean the filter?

    To clean the filter of your appliance, follow the steps below:

    1. Switch off and unplug your appliance before cleaning the filter.

    2. Remove the dust pan or the compartment where the filter is located. Refer to your unit's user manual for the exact location of the filter.

    3. Gently tap the filter against the side of the dust pan to remove accumulated dust. You can also use a soft brush to remove stubborn particles.

    4. If the filter is clogged and needs further cleaning, wash it by hand with warm water. Do not use hot water as this may damage the filter material. Also avoid using detergents or chemicals as they may alter the properties of the filter.

    5. After washing the filter, rinse it thoroughly with clean water to remove any soap residue.

    6. Place the filter in a well-ventilated area and allow it to dry completely. Make sure it is completely dry before putting it back into the appliance. Using a wet filter may cause performance or safety problems.

    7. Once the filter is completely dry, replace it in the appliance according to the manufacturer's instructions. Ensure that it is correctly positioned and secured in place before using the appliance again.

    It is recommended that you clean the filter regularly, depending on how often you use your appliance and how dirty it is. This will help maintain optimum cleaning performance and avoid problems with overheating or appliance failure.

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