Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

rice cooker

ORYZA8

rice cooker

Frequently asked questions

accessories & spare parts

Frequently asked questions

accessories & spare parts

Welcome to the help page accessories & spare parts frequently asked questions Thank you for using the online help

accessories & spare parts

assistance & FAQ's

product manual

logo H.koenig

image Inner pot

Inner pot

10,00 €

image Measuring cup

Measuring cup

8,00 €

image Spoon

Spoon

8,00 €

Didn't find it? Don't panic!

image Inner pot

Inner pot

10,00 €

image Measuring cup

Measuring cup

8,00 €

image Spoon

Spoon

8,00 €

Didn't find it? Don't panic!

troubleshooting

  • What should I do if the appliance malfunctions?

    After having followed the instructions in the user manual for starting the appliance, make sure that your socket outlet works properly with another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and contact our after-sales service.

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use

  • Preparation tip.

    Before each use, make sure the outside of the rice bowl is clean and dry, and the heat sensor in the centre and inside of the base is clean, dry and cool.
    Handle the rice bowl with care; scratching or denting the bowl can affect the quality of cooking.
    Note: There are different opinions as to whether the rice should be washed before cooking or not. Proponents argue that this removes the starch content and ensures
    non-sticky grains. Those against believe that valuable soluble vitamins and minerals are lost. Drier, fluffier rice is achieved by washing it before cooking.
    If you use unwashed rice, a thin layer of starch may form at the bottom of the bowl.
    This is normal and can be stirred into the rice as it does not affect the taste or texture.
    This is normal and can be stirred into the rice as it does not affect the taste or texture.
    If other ingredients have been added to the rice, it should be kept warm for less than an hour to avoid loss of flavour

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